How to Create an SEO Report Clients Can Understand
By Neha
You spent the month fixing a restaurant's website, rewriting six page titles and getting its Google listing in order. Then you sent a 14-page PDF full of charts called "Organic Sessions" and "Average Position". The owner replied with one line on WhatsApp: "Ok. So are more people coming or not?"
That reply is the whole problem with most SEO reports. They prove that data exists, not that work was done or that it is helping. A good SEO report for clients answers three questions a busy owner actually has: what did you do, is it working, and what happens next? This guide shows you what to put in, what to leave out, how to word it, and how to make one each month without losing a day to it.
Short answer: Send one short report a month, on a fixed date. Start with a three-line summary in plain words, then the work done, a before-and-after comparison, the few numbers that matter to this business, and next month's plan. Explain every number in one sentence. Never promise rankings.
Why most SEO reports do not get read
Owners do not ignore reports because they are lazy. They ignore them because the report was written for another SEO person. Common reasons:
- Too long. Twenty pages of exported screens.
- Jargon. "Impressions", "CTR", "crawl budget", with no explanation.
- Numbers without meaning. "Sessions: 1,284." Is that good? Compared with what?
- No sign of work. Lots of charts, but nothing that says what you did this month.
- No next step. The client finishes reading and does not know what to expect or what you need from them.
A client who cannot understand your report starts to wonder what they are paying for. A clear report is one of the cheapest ways to keep a retainer.
What to include in a monthly SEO report
Keep it to one to three pages, built around the SEO KPIs the client cares about. In this order:
- The short version. Three sentences at the top. "Your website is now easier for Google to read: the score went from 58 to 71. We fixed the missing page titles and the slow home page. Next month we start on the Google listing."
- What was done this month. A plain list of completed tasks, with dates if you have them. This is the part owners value most, because it is proof of work.
- Before and after. The website's state last month next to this month: what was fixed, what is still to fix, and anything new that appeared.
- The numbers that matter to this business. Usually three or four at most: visits from Google, calls or enquiries, and searches the site appeared for. Pick the ones tied to the goal you agreed at the start. Our guide on how to explain SEO results to clients shows how to word each one.
- Anything that went wrong. If the site went down or Google was blocked, say so, and say what you did about it. Hiding problems backfires when the client finds out.
- Next month's plan. Three to five tasks, in priority order.
- What you need from the client. Photos, approvals, access, answers. Most SEO delays are waiting on the client, and writing it down makes that visible.
Plain-language rules for every report
Write as if the reader is the owner of a Surat textile shop who has never heard the word SEO. Because often, they are.
- Explain every number in one line. "Impressions: 8,400. This is how many times your website appeared in someone's Google results this month."
- Always compare. A number alone means nothing. Show last month, or the starting point, next to it.
- Say what it means for the business. "More people saw your sweets page during the festive week" is better than "impressions up 34%".
- Use their words. "Your Google listing", not "GBP". "Visitors from Google", not "organic sessions".
- Be honest about slow months. A seasonal dip happens. Explain it before they ask.
- No ranking promises, not even softly. Talk about the work and the trend.
| Instead of | Write |
|---|---|
| CTR improved to 3.1% | Out of every 100 people who saw you on Google, about 3 clicked, up from 2 |
| Fixed 12 4xx errors | Repaired 12 links that led to "page not found" |
| Added LocalBusiness schema | Added hidden labels that tell Google your address, hours and phone number |
| Organic sessions +18% | 18% more visits came from Google searches than last month |
Show what changed since last time
The before-and-after section is the heart of the report. It turns "trust us, we are working" into something the client can see.
The simplest way to do it is to run the same check on the same website every month and compare. The free website audit reads up to 25 pages of a site (50, 100 or 200 on the Starter, Pro and Agency plans) in one to two minutes and scores it out of 100. When you run it again, it shows what changed since the previous check: which problems were fixed, which are still open and which are new. That comparison is exactly what a client wants to see.
Be clear with clients about what that score covers. It measures how well the website is built for Google and for customers: the Google basics, contact details on the site, speed, phone-friendliness, security and social sharing. It does not measure rankings, visitor numbers, links from other websites or the Google Business Profile. Those need their own sources.
Where the other numbers come from
For the numbers that show results, use the client's own Google data, with access added under your own email address during onboarding.
- Searches and clicks. Google Search Console shows which searches the site appeared for and how many people clicked. Upgrowly's Search Console insights connects with read-only permission and turns that data into three short lists: pages competing with each other, pages seen but not clicked, and pages losing clicks. Those make good "what we will work on next" items.
- Visitors. The Google Analytics report connects with read-only access and shows, in plain words, how many people came, whether that is up or down on the period before, how they found the site and which pages they read. You can download a CSV to pull figures into your report.
- Calls and directions. These come from the Google Business Profile's own performance screen, which you or the client can read and note down.
If the client has not set these up yet, our guides to Google Search Console and Google Analytics for beginners explain how.
Making the report with Upgrowly
Upgrowly's client reports turn an audit into a finished, branded PDF. Run the audit on your client's website, choose one of 12 report types, add your logo, colours and contact details, check the preview, and download the PDF or share a link that shows your name rather than ours. Share links stay open for 90 days. Before you try it on a client, look at the sample report to see what they would receive. For the branding checklist and a section-by-section template, see our guide to white-label SEO reports.
Two report types suit regular clients:
- Monthly report. Proof of the month's work for a client who pays you every month. It shows the score now and how it moved, how many problems were fixed, which are new and which are still to fix, and a plan for next month. If the website is added to SEO Watchdog, which checks it every week, the report also shows whether the site stayed up and lists any important changes that were flagged, such as Google being blocked or a page title disappearing. On a paid plan, if the client's site is in the Search Console account you connected to Upgrowly (add yourself as a user on their property during onboarding), it adds a page showing where the site appeared in Google for the searches you chose to follow, compared with four weeks earlier, and which searches climbed or fell most. Those are Google's own numbers, saved every week. You need a free account and at least one audit of the site to make it.
- Website audit, with a before-and-after page. Once you have audited the site before, the audit report can include an extra page showing what changed since the last check. This works well for the first few months of a new client.
The monthly report covers the website side, plus keyword positions when they are tracked. Add the clicks and Analytics figures from the previous section yourself, in a short paragraph or a small table. If your clients also run Google Ads or Facebook Ads, our guide to white-label SEO report tools compares dashboard tools that combine ad and SEO data.
What each plan allows. Reports carrying Upgrowly's name are always free. A free account gets one white-label report a day (your branding, no Upgrowly name). Starter at ₹499 a month includes 10 white-label reports every 30 days, Pro at ₹1,499 includes 40, and Agency at ₹2,999 allows up to 10 a day. Nothing renews automatically. The pricing page has the full comparison. If you are moving from another audit tool, our guide to SEOptimer alternatives compares the main options.
A monthly reporting routine
Fix a date, such as the 5th of every month, and keep to it. Reliability builds trust faster than polish.
- Week before: re-run the website audit for each client.
- Two days before: pull Search Console and Analytics figures, and note listing calls.
- Report day: build the report, write the three-line summary yourself, and send it.
- Same day: send a short WhatsApp message with the link and the one-line headline. Offer a 15-minute call.
- After the call: note any new requests, and add them to next month's plan.
Set expectations about timing from the start, and our guide on how long SEO takes is a useful link to share. Early reports will show mostly fixes, not traffic growth, and that is normal.
Frequently asked questions
How often should I send SEO reports to clients?
Once a month suits most small business clients. Weekly reports usually show noise rather than progress. Between reports, send a short message whenever you finish something visible, such as a fixed Google listing.
What should an SEO report for a small business include?
A three-line summary, the work done, a before-and-after comparison, three or four numbers tied to the client's goal, any problems and how you handled them, next month's plan, and what you need from the client. One to three pages is enough.
Should I include rankings in my SEO report?
Only if you track them in a consistent, honest way, and only alongside numbers that matter more, such as enquiries and visits. Rankings move daily and differ by location and device, so a single position can mislead. Never present them as a promise.
Can I put my own logo on Upgrowly reports?
Yes. A free account can make one white-label report a day with your own branding. Paid plans include more: 10 every 30 days on Starter, 40 on Pro, and up to 10 a day on Agency. Reports with Upgrowly's name on them are always free.
What if the numbers went down this month?
Say so plainly, give the likely reason, and say what you will do. Common reasons are seasonal demand, a competitor's new page or a site problem. A client who hears bad news from you first trusts you more, not less.
